frequently asked questions
Can't find the answers you are looking for? We've shared some of our most frequently asked questions to help you out!
Please allow up to 24 hours to process your order. Orders are delivered 2-5 business days from when the order was processed depending on your location.
We offer free shipping on all orders over $70.00 or a flat fee of $8.00 for all orders within Canada.
Upon delivery, if your order appears to be damaged please contact us within 24 hours of delivery at firstname.lastname@example.org in order for us to assist you.
At the moment we do not offer pick up however, we hand deliver orders within the GTA to ensure a more timely service. If you're within the GTA and want to know how quickly you can receive your order, please feel free to send us a direct message on IG (@noush.ca) and we'll get you a quick turnaround time!
Due to the nature of our products, health and beauty products for the safety and the current situation - items can not be exchanged or returned. All sales are final. If there is any issues with the product or if you have any questions please contact us at email@example.com.
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